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FAQS

FAQ
How many types of bowl capacity do you have?
We have 4L, 5L, 5.5L, 6L, 7L, 10L stainless steel bowl for different demand.
What’s the material of mixing bowl do you use?
Normally our mixing bowl is made of stainless steel, and we also have the ceramic bowl and glass bowl for some items.
How to install and remove the mixing bowl from the stand mixer?
1)The mixing bowl can be removed by rotating clockwise and lifting it from the base. 2)To fit the bowl securely, locate it on the base and rotate Anti-clockwise to lock into position.
Does your stand mixer shaking when running?
Our stand mixer won’t shake when running, please use it according to the indication of the instruction manual.
How do you keep the stand mixer stable when running?
Each of our stand mixer are with anti-slip feet under the base, it could help to keep everything put well when mixing.
How does your stand mixer running?
We use the unique planetary mixing action which makes mixing more smoothly and thoroughly.
What’s the standard accessories of your stand mixers?
Normally the standard accessories including dough hook, wire whipper, flat beater, splash transparent cover and mixing bowl for basic item.
Do you have any optional accessories to choose?
Yes, we have many optional accessories such as meat grinder, blender, slicer, cookie maker, vertical slow juicer, horizontal slow juicer, pasta maker etc., different optional accessories are suitable for different models.
Does the meat grinder only with mincer cutters?
No, one set of our meat grinder includes 3pcs of mincer discs, 4 kinds of pasta makers and sausage maker.
What is your main selling market?
European market, Middle East, North Africa, North America and Latin America market.
Can I customize my logo or package?
Yes, both will be accepted. Our factory welcome all OEM orders!
Did you company do factory audit by third party?
Yes, we have gotten BSCI since 2016.
What is Customized colors?
When the clients ask for any color requirements, we will analysis firstly, to see if it will be spraying color or injection color, or even with brushed or polished effect for the product with metal housing.
Do you have any certificates and test report for your products?
Yes, all of our products are awarded with CE,GS, RoHS, Reach, EMC, LVD, EMF, LFGB and so on, some of them are even with CB, ETL certificates.
Can I check the quality before delivery?
Yes. You can come to our factory by yourself or ask your colleague from your china office or ask a third party inspection company to do the inspection before delivery.
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